South East Leadership Academy

Coaching in a Crisis

Coaching in a crisis

What is Coaching in a Crisis?

This offer is a one off, or up to 3 short, focused 60-minute session/s which will provide colleagues with the opportunity to process experiences, develop coping skills and explore strategies to navigate challenging circumstances. Supported by a qualified Coach from our Coaching Faculty to help you work through a specific issue or topic that you are dealing with to generate insights and new perspectives to help empower you and move forward in a positive way.

This can be achieved in a short space of time in a confidential environment where it feels safe to share vulnerabilities and issues that might otherwise inhibit progress.

Our Coaches are qualified and accredited to ILM 5 or equivalent, with over 100 hours of Coaching experience, and have been trained in Agile and Crisis Coaching by Insightful Exchange. All Coaches are from our Faculty in the South East Leadership Academy.

We will always aim to match you with a Coach who is not within your organisation and all information shared is completely confidential.    

What topics can I bring to coaching?

Every coachee has their own unique challenges so people using this service will do so for a whole host of reasons, which might include the following:

  • Impact of winter pressures, such as stress, overwhelm and exhaustion
  • Tensions with colleagues, stakeholders or people they lead
  • A new role, a new team or additional responsibilities
  • Increasing pressure, complexity and ambiguity
  • Juggling competing workloads
  • Impending difficult conversations
  • Uncertainty about what to do next
  • Issues with confidence, impostor syndrome or managing boundaries
  • Simply wanting to feel heard and understood in a non-judgemental way

Who is it for?

All staff working in the South East in Frontline and/or Leadership roles. You will be either employed by the NHS or working with an NHS funded employer delivering NHS funded care in clinical or non-clinical roles.

How does it work?

You can register and book a coaching session via the booking link below.  We will respond to all requests within 7 working days and offer you a 60-minute coaching session booked within 7 working days. Sessions can be delivered within normal and outside of working hours; Monday to Friday.

Due to nature and high demand of Coaching in a Crisis, Coachees will be contacted once to book a session and if there is no response within 7 working days or a suitable time cannot be agreed, the session will be withdrawn so that it can be offered to someone else.

The sessions will be delivered virtually, preferably via an online video platform, but telephone appointments are also available. You will receive a follow-up email with details of further wellness support after your coaching session.

Important: Cancellations

Any session cancelled within 48 hours of the scheduled appointment cannot be rebooked.

Please make every effort to attend your session on time, as you will not be able to run over your allocated slot of 60 minutes. If you are more than 15 minutes late for a session it will be treated as a cancellation.

What happens to my information?

Your data will be treated with strictest confidence and in line with GDPR legislation. For evaluation purposes, all data collected will be anonymised and aggregated so that individual respondents cannot be identified. Participation in evaluation activities is voluntary and will not affect the level of support you receive.

For more information, please visit NHS Improvement Privacy Notice at Privacy | NHS Improvement.

How has Coaching in a Crisis helped our colleagues?

“It is a really useful way to be able to discuss issues in a confidential and non-judgemental way. I found that some of the ideas were there already – I just needed to be able to voice them. This is a really useful tool for leaders to be able to access.”

“Being able to discuss and share my thoughts and feelings about something that I’ve been finding challenging for some time has allowed me to step back and see the path I need to take more clearly.”

“In just one coaching session, I feel that this was an excellent opportunity for me to develop my leadership skills and really embed what is being taught on training. Rarely do we get a time-out to work on ourselves as leaders and reflect on our impact on others and the trust.”

Help us

You can also help us by tweeting us @SELA_NHS to share how your session helped you, or by contacting us at [email protected].