South East Leadership Academy
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Challenging Conversations – Leadership Espresso

Have found yourself putting off conversations you know you need to have or biting your tongue with those around you? Have you found yourself being more emotionally triggered by
conversations with your colleagues than you would be usually?

About this session:

In this workshop, we’ll look at the important factors of what a challenging conversation is, what makes it challenging, and what holds us back and what can help us. Important elements to confidently having a challenging conversation include knowing your people, building trust, showing empathy and listening, whilst managing your own thoughts, feelings and emotions as well as those of others. You will be learning and sharing your examples and tips with other colleagues in like-minded situations to help support and each other.

Learning Outcomes:

By the end of the 90 minutes, we will aim to help you:
• Understand and explore the fundamentals; what is a challenging conversation, what makes it challenging, and what holds us back and what can help us
• Manage yourself and others in a challenging conversation/situation
• Feel confident to apply some practical tools when you next find yourself in a challenging conversation
• Learn, share and grow with other colleagues in like-minded situations to help support each other

Who the session is for:

This workshop is for leaders within Primary Care who want to engage in healthy dialogues with their colleagues and may need to plan for some difficult conversations. This maybe particularly relevant for managers and team leaders and we welcome those in additional roles in Primary Care.

What is the commitment?

This is a one-off workshop, with two different date options available. This is a fully funded offer from the Leadership Academy South East

Register:

Please click on the link here for the 03 March Session.

Please click on the link here for the 09 March Session

For any enquiries, please email [email protected]