About the session:
These are unprecedented times, the only conversations we are hearing are those about COVID-19. We are juggling work and personal lives that are more disruptive, stressful, and ever changing with often increasing demands. This 90-minute leadership espresso is for anyone who wants to know how to manage sensitive conversations to support their teams and colleagues when working under pressure.
You will be invited to share experiences and commit to an action to take back into your workplace to apply your learning in a tangible way.
What will be covered?
During the PART ONE session we will be:
- Exploring factors that influence an individuals’ ability to manage the challenges of extreme pressure
- Identifying ways to create a safe space for supportive conversations when dealing with individuals who are experiencing symptoms of stress/anxiety/depression/burnout
- Discussing ways to provide feedback and support for staff experiencing symptoms of stress/anxiety/depression/burnout
- Taking a personal perspective on how to maintain boundaries and look after yourself
- Sharing learnings and discussing strategies to encourage staff to engage in support services when appropriate
During the PART TWO session we will be:
- A review of the key points from Conversations to build resilience part One
- An opportunity for participants to discuss experiences in the time between these two sessions
- An opportunity to reflect on their experiences and provide ideas or suggestions for moving forward when dealing with difficult situations
- Strategies to increase engagement in conversations
- Opportunity to share experiences and provide tips for making progress in conversations
Who is this session for?
The NHS Leadership Academy provides leadership development for people of all backgrounds and experiences across health and care.
We would encourage you where possible to attend our Resilience Part 2 session with the same group who attended your Resilience Part 1 session.
Book your Place:
If you are unable to attend any of the sessions above please register via our Expression of Interest page, this will help us to understand the demand for our programmes and plan accordingly. You will also be notified when we release new dates for this workshop.
If your circumstances change and you can no longer attend, please email [email protected]
The session will be delivered virtually on Microsoft Teams
About the Facilitators
Alicia Pena, Chartered Counselling Psychologist
- PsychD in Occupational Health Psychology: Doctoral research “An exploratory study of the facts influencing individuals’ recovery and ability to return to work after experiencing stress, burnout, anxiety or depression.
- Experienced clinician working with individuals dealing with range of mental health problems, including trauma and burnout. Now working in the prevention of these conditions to contribute towards developing resilience.
- Current work developing psycho-educational programmes for university students plus the design and delivery of training for staff around support students balanced with self-care
- Wrote chapter on stress management in Coaching for Excellent book (4th edition available in the summer).